"At Strato Business Solutions, we are dedicated to delivering transformative outcomes through our expertise in revenue cycle management. Leveraging proprietary technologies, we aim to reduce overall costs and expedite cash flow, while ensuring compliance with healthcare industry regulations. Our operational environment is designed to foster growth, minimize expenses, and enhance productivity and performance. Backed by state-of-the-art infrastructure, technology tools, and processes, we bring together a world-class global delivery team of healthcare billing and revenue cycle experts to help you achieve your business objectives.

Our Vision is to provide quality services that surpass the expectations of our esteemed customers and clients. We aspire to 'GO GLOBAL' and become a leading global provider of healthcare services and business process outsourcing solutions.

How do we achieve this?

1. Recruitment of Top Talent: We meticulously review the profiles of prospective employees, assessing their work experience, qualifications, and proximity to our office. All our employees hold a minimum graduation degree from reputable universities.
2. Extensive Training: We conduct comprehensive training programs for all employees, ensuring they understand the processes and policies they will be working on. Employees undergo testing to ensure they comprehend the billing materials and SOPs, enabling them to meet client SLAs.
3. Security and Compliance: Security and compliance are paramount in every department and are built on the principles of ethics, values, integrity, and respect for consumer privacy. Our employees receive education on the importance of adhering to HIPAA guidelines upon joining our company. We enforce stringent security measures:

  
            a) Physical Security:

• Paperless Environment
• Confidentiality Agreement
• Triple-layer Access Control: ID & Access card and Biometric
• 24/7 CCTV Monitoring
• No Electronic devices allowed on the work floor for Agents & Supervisors

             b) Network Security:

• Restricted Internal email and Server level folder access
• Automatic system-lock when inactive
• Restricted Internet access, including web-based email services (e.g., Gmail, Yahoo, Hotmail), and other social network websites
• Unique user credentials for employees to access systems"